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Artificial Intelligence isn’t just reinventing Corporate America — it could also change the way employees hire seasonal workers.
ReverseLogix CEO Gaurav Saran is helping a growing list of retailers streamline their returns process by streamlining the process with auptores through a single platform. A cloud management platform, at the end of the end, according to Saran, can significantly cut the number of hours of time it takes to complete the retrieval process. But, it simultaneously reduces the number of people needed during the Holiday Craze.
“Most of our customers have seen anywhere from two to three times an improvement in the speed and accuracy of the refund process,” Saran said. Also, he realized that a “good number” of workers, anywhere from 20% to 30%, could be replaced as soon as next year.
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Saran’s platform, founded in 2014, looks after the entire refund process from the customer’s initial return to the inspection, processing, adjustment, referral stages.
Amazon.com Inc. packages. they appear on the conveyor belt and other small parcels. (Luke Sharrett/Bloomberg via Getty Images)
Traditionally, companies have relied on an inefficient returns process involving paperwork, inconsistent handling at warehouses or stations, limited visibility, high costs and poor customer experience, Saran said. These return operations also require hiring workers to manually inspect products and determine whether the item can be recycled or needs to be discarded.
But Saran’s work has been transforming the reimbursement process from cost burden to an integral part of the temple offering, one that can generate revenue through repairs or resale.
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Saran said his system gives companies more predictability. Most of his customers, ranging from Samson to Samson and Wilson to Cole Haan, are now able to process returns faster with the new system, reducing the risk of human error and saving money.
The Warehouse is starting something back with the help of ReverselogIx technology. (Reverselogogix)
“With seasonal workers, there’s a level of training that comes to them to get the expertise of how to look for things that aren’t right,” Saran said. “So all those things add cost and time compared to AI-based visual inspection.”
He pointed out that there is a lot of information related to AI around that product that tells the system what situation we are in and as the model will be trained more, the efficiency and accuracy will be “much higher than a traditional worker doing the same process.”
Saran believes that this type of process will be very important as it gives companies a clear way to cut costs.
AI expert and Business Strategist Marva Bailler told FOX Business that AI is already changing the holiday workforce in “visible and invisible ways.”
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For example, retailers used to hire meeting attendants or floor associates whose job it is to guide customers, answer basic inventory questions or direct shoppers to the right counter. Now, AI is “controlling much of that with fast automated guidance, active product search, virtual translation, digital time translation and digital Wayfinding,” he said.
The storage area that starts to return. (Reverselogogix)
Checkpoints traditionally face bottlenecks, forcing retailers to open additional lanes or hand-held teams to hand-out during peak weeks, according to Pilier. But in the past few years, Piler said many of these joint roles have moved into AI-enabled self-reliance, Mobile-and-Pay recognition systems and rapid object recognition systems that tighten lines without increasing headcount without increasing headcount without increasing headcount without increasing headcount without increasing headcount without increasing headcount without increasing headcount headcounts without raising headcounts without raising headcounts without raising headcounts without raising headcounts without raising headcounts without raising headcounts without raising headcounts.
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However, in many cases, these tools supplement workers rather than replace them. For example, they can pull the exchange volume so friends ‘focus on the performance, the unique and the personal moments that define the season, “said Pileiler.
While Saran believes that the number of workers involved in the return process “will decrease significantly in the next few years,” he said that the workers will not be fully replaced. Even with his expertise, some products will still need people, especially in difficult situations and looking at data, understanding alignment and setting up systems.
As jobs become more complex, there will still be jobs for people. But the day-to-day, mundane work of processing materials will be done more by machines or automation, Saran said.
